Support

Read the User Guide

The User Guide, also included in the downloaded package, is full of information on Advanced Web Stats functionality. Start with the hands-on tutorials for a quick, results-oriented intro.

Online Support Center

For support issues or if you have any questions about Advanced Web Stats, visit the Online Support Center and submit a ticket.

Use the latest release

Advanced Web Stats is evolving constantly. Problems are fixed, features are implemented. Please download and install the latest Advanced Web Stats version.

Always stay up to date by subscribing to the Releases RSS Feed.

Search the FAQs

The Frequently Asked Questions may contain your question already answered. We periodically compile there the support inquires that come up the most often.

Read the Installation Guide

The Installation Guide helps you to quickly get Advanced Web Stats up and running in order to start analyzing your website.

Visit the Forums

Our support forums are visited daily by our staff and by our users. Often an area of brainstorming and problem-solving, you'll find there countless examples.

Contact the Support Team

Please do not hesitate to write us, if you have any questions, issues, suggestions, ideas or simply to tell us how we're doing. We LOVE hearing from you!

awssupport at advancedwebstats dot com

We will usually answer your email within 24 hours, but most often within minutes of receiving it, especially if it is something urgent.