How many licenses do I need?

Advanced Web Stats is licensed per machine. That means you need one license for each computer where you want to use the Advanced Web Stats product. Additional licenses are required if multiple instances of the software are used simultaneously. With a licensed version of Advanced Web Stats, you can create an unlimited number of reports and you can distribute them to an unlimited number of users.

Would additional licenses be required if multiple instances of the software are used simultaneously?

Yes, additional licenses are required if multiple instances of the software are used simultaneously.

Can I install the software on multiple computers?

Yes, you can install Advanced Web Stats on multiple computers (workstation, laptop) as long as you have one license for each machine where Advanced Web Stats is running.

Do I need a new license key when I update to a new version?

No. As long as you have a valid Maintenance Plan, you do not need a new license key. If your Maintenance Plan is expired, you will need to purchase a Renewal.

Will I loose any of my data when installing a new version?

No. When you install a new version (while your maintenance plan is still valid) the application will retain your current license and the data gathered so far.

What happens if I install a new version after my maintenance plan has expired?

The new version will install just fine but will give you an error message when you first launch it, saying that your maintenance plan has expired and that you cannot run the new version.

You now have two options:

  • extend or renew your maintenance plan
  • download and install the latest version released while your maintenance plan was still valid (contact us to find the location of the old version)

Are updates free for the first year or do I need to purchase the program again to get the update?

Advanced Web Stats comes with a 12 months maintenance plan, which entitles you to free product upgrades, free search engine updates, and free techical support for 12 months since the date of purchase.

For more information about maintenance plans please see our licensing policy page.

Is it possible to extend my trial version?

Yes, you can extend your trial version for 15 more days after the original 30 days. All you have to do is contact our Support Team by email. Please describe in this email the reason why you wish to extend your trial.

FAQs