What type of database do you recommend to use?

For evaluation purposes it is recommended to use the Hypersonic embedded database because this option will install also a Demo profile to get you up and running as quickly as possible.

For production purposes we recommend an external database. Advanced Web Stats offers currently support for MySQL, PostgreSQL or Microsoft SQL Server.

How to create users, groups and set privileges?

Before creating users and groups you need to understand the different levels of access and how you can group users to grant them different levels of access.

When creating an user you can choose from three levels of access:

  • Administrator - the user will have the same administrative rights as you have, like creating profiles, administrating users and groups, manage filters, logs, changing settings or scheduled tasks. But the user will not have permission to change you password.
  • User - the user will have permission to edit settings for profiles.
  • Viewer - the user will have permission to view reports only.

By assigning an user to a group you will set to that user privileges to see or edit specific profiles or all the profiles created by you or other administrator.

To do this you need to assign the user to one of the following categories:

  • Administrators - the users from this group have administrative privileges.
  • Users - the users from this group have, depending on the access level, the privilege to edit or only view profiles.
  • Custom user group - the users from this group have, depending on the access level, the privilege to edit or only view the profiles assigned to this group.

NoteIf you set the access level for a user "Administrator", that user will be automatically assigned to the "Administrators" group.

What level of support can we expect for Advanced Web Stats?

Customer satisfaction is our number one priority. We have 24/7 email support and we also have a support forum, which is frequently visited by our engineers along with our entire community of users.

Do you provide any other additional services/products that you would recommend?

We have another two great products called Advanced Web Ranking and Advanced Link Manager. AWR is a search engine ranking tool that helps check your web site position on all major search engines: http://www.advancedwebranking.com/. ALM is a link popularity tool that tracks the links to your site and shows who links to your competition, giving them an advantage in search engine placement: http://www.advancedlinkmanager.com/

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